Sustainability
Our Commitment to Sustainability
Credit Corp is committed to being a leader in sustainability and compliance. We embed our core values into everything we do to deliver responsible, long-term outcomes for our customers, our people, our clients, our shareholders, and the broader community.
Our Sustainability Framework below sets out our commitment to driving responsible outcomes for our customers, people, clients, shareholders and the community across four key areas.
The Framework is grounded in strong corporate governance, responsible business conduct, effective risk management, and our values.
We report on our views and the progress we are making in each of these four areas in the 'Our commitment to Sustainability' section on page 18 of our 2026 Annual Report. You can find out more here.
A summary under each of these four areas can also be found at the links below.
Commitment to our People
Our people are the key to our success and it is important they feel engaged, capable and accountable.
- Our Employee Code of Conduct
- Creating opportunities for employees
- Creating a diverse, inclusive culture
- Workplace health, safety and wellbeing
- Fostering community engagement
- Advancing Reconciliation in Australia
- Our Commitment to Te Tiriti O Waitangi
Reducing our Environmental Impact
As a technology-enabled services business with a predominantly digital operating model, we recognise that environmental factors influence our operations, just as our activities impact the environment. This awareness drives our efforts to foster positive environmental change across our operations.
- Our progress and priorities for environmental data collection, policies and practices
- Climate risk management and strategic considerations. Our inaugural Sustainability Report in accordance with AASB S2 can be found on page 80 of the 2026 Annual Report.
Supporting our Customers
Our relationships with our customers are built around respect and collaboration with the goal of providing affordable financial solutions tailored to their needs as a pathway towards mainstream financial inclusion.
- Customer engagement
- Customer experience and advocacy, including AI capability
- Responsible lending
Good Business Practice
Good governance underpins our culture and is essential in achieving our strategic goals.
- Managing our supply chain
- Our approach to human rights and modern slavery
- Conflicts of interest
- Anti-bribery and corruption
- Whistleblower policy
- Safeguarding information - privacy and data security
- Cybersecurity
- Combating financial crime
- Strategic integration of AI, including responsible use and governance